Associations – the Power behind Innovation

This is the third in the series focused on The Innovators DNA and how product leaders and others may acquire and develop their innovative DNA. It’s my goal to introduce concepts and ideas that will have product leaders of all types, think, act and engage differently. This post focuses on associations, their value and role in the innovation process.

Merriam-Websters online dictionary describes association as:

a) the act of associating.

b) something linked in memory or imagination with a thing or person.

Considering these two definitions, what do associations provide and why are they important?

In my last post The Courage to Innovate, I shared an innovation model from the authors. This model should be at the core of every product and marketing leader and drive our disruptive thoughts and actions. When you think about your role as a product leader, do you possess and use Questioning, Observation, Networking and Experimenting? If you do, then what’s missing?

Associations – “or the ability to make surprising connections across areas of knowledge, industries, even geographies– is an often-taken-for-granted skill among the innovators we studied” shared authors Dyer, Gregersen and Christensen. “Innovators actively pursue diverse new information and ideas through questioning, observing, networking and experimenting– the key catalysts for creative associations.”

Associations aren’t new. Throughout history, they’ve been used and perhaps are the keystone of innovations. In his book, The Medici Effect, Frans Johansson shares. “ When you step into an intersection of fields, disciplines, or cultures, you can combine existing concepts into a large number of extraordinary new ideas.”

Johansson calls this the Medici Effect named for the fifteenth-century banking family who funded creators from a wide range of disciplines.

Where does associating happen?  Today, we recognize Steve Jobs, Richard Branson, Walt Disney and many others as innovators with the creativity to spark ideas in others.

While many organizations believe that innovation happens at home, I believe what Pragmatic Marketing teaches in, “Nothing Important Happens in the Office or NIHITO.” 

However, for innovators, I think we should change it to “No Innovation Happens in the Office.” 

While you’ll agree that you have to get out of the office to question, observe, network or experiment, how often should you get out and with whom and when?

“Innovation flourishes at the intersection of diverse experience, whether it be others or our own” shares the authors. The DNA of an innovator is one that “intentionally maneuvers themselves into the intersection, where diverse experience flourish and foster the discovery of new insight.” How often should you get out and observe, experiment and build new associations? Everyday.

As an example, last year I met Brice Sloan, President of Sloan Security Technologies. Now, I know almost nothing about about the security market where they succeed, however, they do and the Sloan brothers bring vast experience in large scale perimeter and other kinds of high-end security that would require government clearance to talk about. Brice found me through an intersection and the network.

He intentionally found me. Why? He’s has an innovators DNA and was experimenting with new ideas. He sought a variety of people, background, experiences and those that could experiment with him.

Why does an innovator connect with a person that has spent a large majority of his career in software? Simple. To question, experiment and connect with others who may not question “why,” but are willing to say, “Why not.” Since our first meeting, Brice and I have gotten together several times. He’s invited me and others to experiment with his ideas and how it applies his world.

With a strong desire to seek out unique problems and to engage with others that have ideas and expertise, Brice has introduced a series of solar powered surveillance solutions not dependent on the grid. Basically, they’re smart video cameras that run on solar power and transmit video wirelessly to any location. Can you think of hundreds of applications and uses, I can.

Intersections – “Disruptive innovators shine best at associating when actively crossing all kinds of borders, (geographic, industry, company, profession, discipline, and so on) and engaging the other innovator’s DNA skills.”

Where can this happen? For product leaders, it can happen at BarCamps, Product Camps, wondering through a local retailer, a lawn and garden center or a child’s classroom. The intersections are limitless, but we have to be willing to step into them and not expect anything to happen but another idea or the unexpected.

You have to engage with your neighbors, friends, friends of friends, people who say, “You have to meet this person” and a thousand others. I’ve heard stories of people who give time to private investors, angel funds, and micro-lenders as well as volunteer in their communities with start-ups and small businesses to break into new intersections.

To grow your innovators DNA as a product leaders, we need to get out, get busy and extend ourselves. Please join me in taking the challenge this week to jump into some new intersections, collect ideas and experiment outside the office and leave your non-innovative comfort zone. As Edward de Bono author of Lateral Thinking shared, “You cannot look in a new direction by looking harder in the same direction.”

In my next post, we’ll discuss Innovation for the Risk Adverse. If you like the post, please share it on Twitter or LinkedIn using, , Associations, the Power behind Innovation - a new post by @jim_holland http://wp.me/pqeWU-qj #prodmgmt #innovation #leadership. 

The Courage to Innovate

This is the second in a series based on the book The Innovators DNA and how the research and principles support the discovery, growth and creativity of product leaders and their organizations. I acknowledge the research, content and messages of the authors and personally value the impact it may have on product leaders, especially those in product management and product marketing.

I’ve wondered and often been frustrated with why a company and its management team don’t seem to have an innovative mindset, appear to have an innovators DNA nor care to foster one with product leaders?

This attitude, realized or not, often squelch creativity and innovation in product management and promotes complacency or worse, a division in the teams and their creativity. This post explores why some senior executives don’t think differently, how it impacts product leaders and why courage is a critical step to innovation. We’ll also review a way to assess your innovative DNA.

Why Most Senior Executives Don’t Think Different – With eight years of interviewing scores of senior executives – mostly at large companies, Dyer, Gregersen and Christensen found that when they asked executives to describe the most novel or valuable strategic insights, they rarely mentioned an innovative business idea they had personally generated. “In contrast to innovators who seek to fundamentally change existing business models, products or process, most senior executives work hard to efficiently deliver the next thing that should be done given the existing business model. That is they work inside the box.

Innovating while working inside the box - What happens when you work in an organization where innovative thoughts and actions are not promoted, nor welcome. Usually you have limited choices. (You know what they are. Leave – Stay – or Suck it up.)

As an example, I worked with a company a number of years ago where innovation was often acquired. In that example, innovation was misunderstood and product management left in the shadows to figure it out. The authors share, “Innovators must consistently think different, to act different.” To maintain an innovative mindset, product management assumed the innovators role along with the Chief Technology Officer. Together, with engineering we discovered, experimented and innovated solutions while integrating with our buy, build, partner strategy. Product management stepped out of the shadows and began to infuse new ideas, conversations and associations. The importance of associations will be discussed in another post.

The Courage to Innovate - If you work in a delivery-centric organization, it may be difficult to consistently think and act differently. “In short, it takes courage to innovate– an active bias against the status quo and an unflinching willingness to take smart risks– to transform ideas into powerful impact.” Why? Most executives are focused in delivering and need someone to step out and make an impact.

So, I have the courage and I’m willing to step up, what’s next? The innovators DNA model illustrated by the authors is a great place to start.

Take time to review this and personally assess yourself and then your team to see if you have the behavioral skills required. If you’re not sure, ask yourself:

  • Do I understand how questioning influences innovation, ideas and creativity and do I question enough?
  • Do I observe outside the office and in native habitats where my customers and markets are? Do I observe in other habitats and learn from those environments?
  • Do I effectively network within and outside my comfort zone and am I willing to share my ideas with others?
  • Am I willing to experiment in areas that may not make sense to my organization or me and try not rationalize it away before I try?
  • Who do I know that excels in questioning, observing, networking and experimenting in my organization, team, circle of acquaintances and others outside my circle, and do I learn from them?

Next ask yourself the following:

  • Am I willing to risks on a regular basis?
  • Do I challenge the status quo in my organization?
  • Does my team challenge the status quo on a regular basis?
  • Does my organization handle challenging the status quo?

As we look at our innovative DNA, there will be vast differences in our ideas, answers, and how we build, acquire and obtain more. It’s a progressive process and starts with some level of personal or professional disruption and change.

In summary, as product leaders, we need to determine if we have the courage to innovate and where we lack key DNA to really impact our organizations, people or areas around us. I welcome your comments and ideas on how you’ve acquired and grown an innovative mindset, displayed the courage and any experiences you’re willing to share.

In my next post, we’ll discuss Associations, and how connecting these accelerate ideas. If you like the post, please share it on Twitter or LinkedIn using, The Courage to Innovate, a new post in a series by @jim_holland http://wp.me/pqeWU-pe #prodmgmt #innovation #leadership. 

If you’d like to learn more about formal innovator assessments, check out the Innovators DNA site.

Innovation and Product Management DNA

When you think of innovators, it may conjure different ideas, thoughts and names of people in industries recognized and at the forefront of great and interesting products. But, what makes an innovator and are you one of them or can you be? The authors of The Innovators DNA shared, “Creativity skills are not simply genetic traits endowed at birth, but they can be developed. Nurture trumps nature as far as creativity goes.”

Almost every product leader possesses some innovative DNA, but often we may not know it’s there. It may be under-nourished, undiscovered or under-valued at your company due to the organization, its maturity, personality, innovation practices or how it attracts, grows and rewards innovators.

Whether your background is technical, sales or marketing oriented, product management has to understand its innovative DNA and what we need to modify, learn or apply to lead products in our organizations. I’ve met some product leaders who think that everything they learned in business school qualifies them as an innovator. It doesn’t. “Business schools teach people how to be deliverers, not discoverers” and “Innovators must consistently act different  to think different.” This presents an interesting question for product leaders.

Do I possess a delivery or a discovery mentality and how does that impact me as a product leader? I shared the elements of good innovators from Dyer, Gregersen and Christensen previously. As a product leader, which of the DNA elements do you possess and which ones do you lack?

  • Questioning - “Innovators are consummate questioners who show a passion for inquiry. Their queries frequently challenge the status quo.”
  • Observing – “Innovators are also intense observers, They carefully watch the world around them including customers.”
  • Networking - “Innovators spend a lot of time and energy finding and testing ideas through a diverse network of individuals who vary wildly in their backgrounds and perspectives.
  • Experimenting – “Innovators are constantly trying out new experiences and piloting new ideas. Experiment unceasingly explore the work intellectually and experimentally, holding convictions at bay and testing hypothesis along the way.”
  • Associating – “Innovative ideas flourish at the intersection of diverse experience, whether it be others’ or our own.”

Thinking about the five attributes and considering a delivery or discovery mentality as a product leader, plot where your innovation DNA is based on what you possess. In the example below, you’ll note the networking skills are high and more aligned to the discovery and innovation side, while observing is middle of the road and could be an area of improvement. Are there areas where you need to improve or add? In areas where you excel, offer to work with a peer or better yet, volunteer to share this in a discussion internally or present at an upcoming product camp.

Now that you’ve considered where your DNA lies, how do you begin to build the DNA that a product leader needs to be successful? Consider the following questions as you look at areas where you have strengths and where you need to grow your innovative DNA;

  1. How often to do I challenge the status quo in my product leadership role?
  2. Do I have regular opportunities to question and discover in my role? Does our team?
  3. Do I know how to really observe without preconceived ideas and solutions in mind?
  4. Do I have a broad network outside of my market and industry and comfort zone?
  5. Do I experiment with an open mind and on a regular basis?
  6. Am I unafraid to pilot and sponsor new innovation with my company?
  7. Do I know how to articulate across and throughout my organization with authority and passion?
  8. How diverse is my experience and do I associate and learn from those who do?

While each of us will have different answers and have to consider the different organizations we work for and any constraints, product leaders have to add new DNA one conversation, observation,  experiment or association at a time.

In my next post we’ll discuss the unique ways to infuse innovative DNA into your product leadership and how to traverse through an organization that is innovation-free or limited in its ideas and execution. please comment on the post and feel free to share on LinkedIn or Twitter. New post, “Innovation and Product Management DNA” by @jim_holland http://wp.me/pqeWU-oi #prodmgmt #innovation

The Innovators DNA: the Core of Product Management

I recently finished the Innovators DNA by Jeff Dyer, Hal Gregersen and Clayton Christensen for the second time. It’s highlighted, underlined and notes jammed into corners and sticky notes everywhere. As someone whose been a contributor, leader and consultant in product management and product marketing for over two decades, I found it to be the capstone to the Innovators Dilemma and Innovators Solution, although they stand on their own merits. It is a must read for product management, innovators and organizations of every kind.

I’d especially recommend it to those who work and contribute in organizations where innovation is misunderstood, misaligned and misfires and where senior management brushes it aside as a passing fad, a marketing gimmick or something to pacify investors or shareholders.

What’s so special about The Innovators DNA? The book is a culmination of research and a discovery process along with relevant stories and references that product innovators, entrepreneurs and organizations can use and apply to surface, validate and incite disruptive nature or innovation.

The Innovators DNA shares early on, “Everyone knows that (Steve) Jobs is an innovative guy, that he knows how to think different. But the question is, just how does he do it?” The common answer is that “the ability to think creatively is genetic. Most of us believe that some people, like Jobs are simply born with great genes.”

However, the book shares and explores five (5) discovery skills that may be used by product leaders and organization to incite and infuse innovation. The skills include:

  • Associating
  • Questioning
  • Observing
  • Networking
  • Experimenting

I believe each of these five skills must be present within each product team, product leader, product owner or those infusing innovation into new ventures, existing markets or uncharted territory where a product, service or solution may emerge. While we may believe that some executive has ownership for this, such as the founder, a CTO, an entrepreneurial executive or others, the DNA has to reside and be visible in product management and product marketing.

Too often product leaders find themselves believing they are innovators, when in fact as the book shares, “business schools teach people how to be deliverers, not innovators.”  While delivering is a key aspect and result of innovation, it is not innovation.

It’s my goal to write a series of post aligning the exceptional work of the book and bring product leadership new ways to think and act as you surface, obtain and refine an innovators DNA. So, stay tuned and look for more over the coming weeks. If you have thoughts or ideas on the topics, please send them too me. Please share this via Twitter New post, The Innovators DNA: the Core of Product Management by @jim_holland http://wp.me/pqeWU-nz #prodmgmt  or via LinkedIn The Innovators DNA: the Core  of  Product Management http://wp.me/pqeWU-nz 

The World has Changed…

By now, most of you have heard that Kodak filed for bankruptcy protection. The $5B household name for generations carries $6.1B in debt and simply lost its way. As David Gillen, Deputy Business Editor for the New York Time recently shared, “It seemed like a company was stuck in time. The world changed, but Kodak didn’t.”

While these unfortunate events will create a “defensive posture” for Kodak, could this have been avoided? It’s a great question to ask and consider, especially as product management and innovators of all types quite often fight to stay relevant and have their products make a difference in current and expanding markets.

What could Kodak have done differently?

While I haven’t worked for the company, I am familiar with their brand, consumer and commercial products. I expect that many of you know them, but when was the last time you purchased a product or said, “Wow, I really like the problems they’ve solved for me.” In the generation of everyone has a digital camera attached to every device, I find in my house there are Apple devices, Android phones and a litany of devices for photography that do not bear their name. As a person whose family was associated with the commercial printing business for decades, and a person who worked in commercial print shops in high school using their equipment and products, why has their relevance, innovation and market all but disappeared?

Will this same plight happen to current innovators such as Apple and others?

I’d like to have you weigh in on what product management methods you’ve used to stay relevant and how you and your organization has stayed ahead of or found new paths to innovation. With your input, I’ll publish the conversations, ideas and experience here.

To share this post on LinkedIn or Twitter, simply copy the link. I look forward to your comments, ideas and experiences. “The World Has Changed… a new post by @jim_holland http://wp.me/pqeWU-nM #prodmgmt #prodmktg #innovation

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