While many of us may be thinking of the holidays and a New Year, almost every organization is deep into planning season. While visions of sugar plums may dance in the heads of small children, the headaches of negotiation swims in the heads of product management teams.
As my gift to you, take a few minutes and view the TED presentation by William Ury. The Walk from No to Yes has some great insights that definitely apply to product management and its negotiations with stakeholders, customers and executives.
In the presentation, Williams shares, “The world sees two sides of conflict. However, the third side of managing conflict is us. We play a constructive role by effectively communicating what is at stake.”
As a contributor and leader of your company’s success, you know what’s at stake. How will you be prepared in this season of negotiation? Will you come into the planning sessions with a list of priorities and demands mingled with techno-speak that no one understands, or will you be prepared with data and effective communications that support the roadmap and business?
In the season of negotiation, may I recommend that each product manager and leader:
- Lead with market and customer-oriented data first, and technical information second.
- Check your attitude and pre-conceived ideas and judgements at the door.
- Seek first to understand, then to be understood.
- Communicate with simple clarity and statements that support the business.
Going into the new year, let’s increase your product management value and the walk to YES. Happy Planning and Good Luck on the Negotiations!