Well, the hiatus is over. While some of you may have recognized that I haven’t blogged in a while and Twitters performance improved without @jim_holland in your face, I’ve been listening, learning and watching the product management and product marketing community at large.
While on a recent trip, I attended and participated in the Minnesota Product Camp. I spent some time with Barry and Jennifer Doctor while in town and I stole (asked permission to read) a copy of Poke the Box.
It’s a great challenge, rant and manifesto meant for product management and those innovating. So what is poke the box? It’s about producing something that’s scare.
The concept originates from a buzzer box built by Seth’s uncle. It was metal, had lights and switches and begged to be poked and messed with by his young cousin. Seth confides, “Life is a buzzer box. Poke it.”
As I read and absorbed, here’s what I heard and thought.
The Initiator – Product management and innovators at large have to be the initiator and instigator. We know that if you’re not, someone else in your organization is. It may be a group that has clout like sales or an executive. Do you want some other group that has less market awareness and understanding to initiate something new? Are you the initiator in your organization or the person waiting for permission to move forward? As Seth describes, “We can’t wait for initiative to be handed to you, take it.” How does an initiator get started? Seth shares, “Excellence isn’t about working hard, it’s about initiative and deciding what’s worth doing.” Who’s better qualified than product professionals to decide what’s worth doing? Are you initiating or is your organization holding you back? Take Seth’s advice if the organization is the issue: “1) Ignore the book (for now) or 2) Start looking for a new gig. ASAP!”
If it’s not your organization, then what’s the problem?
Product Manager or Product Starter – Recently at PCampMN, John Mansour from Proficientz said, “Product management is not a factory, but you could be outsourced.” I’m sure you’re thinking, “Now hold on John!” Well it’s true and I agree. If you are managing products and not starting products, then you may be outsourced or replaced.
Product starters are the ones that poke the box. “Innovation is mysterious and inspiration is largely unpredictable” explains Seth. Most people think innovation is hard. It’s not. “While there are ideas all around us, we have to replace the fear of failure or rejection and replace it with initiative, innovation and starting. Along with starting comes, finishing.” This includes expressing a roadmap, articulating it, believing it can happen and have some passion about it as you share it. There’s some great post on releases, roadmaps and vision and product managers and innovation by Saeed Khan and Scott Sehlhorst respectively.
Poking the Box – means action. It means that you must “insist, push, create, cajole and launch” and ask why in internal conversations, and get out of your seat and the office and get face-to-face with customers and others in markets that have the experience or can support the poking process. Using your product starting skills, you will discover, validate, refine and often park ideas. While discovery and validation are the actions that come from any insight and decisions, don’t get caught up in the “never ending” cycle of “have I discovered and validated enough?” It’s a product management trap and will consume your time, energy and damage your credibility if it lingers without a purpose. Once you begin poking the box, set goals, targets for when you’ll start, end and decide or not. “Poking requires tact. Without a why, without an explanation, it’s hard to give ideas the momentum they need to spread” comments Godin.
Product Starting – is a way of life in product management but won’t start without you. Why? You are the starter, owner and finisher. Without your guidance, innovation languishes or starves from lack of leadership. Why does innovation get stuck? Godin confides, “One reason organizations get stuck is that they stick with their A players so long that they lose their bench.”
If you lead product management, are you developing all your talent and utilizing everyone on the bench? Do you spend time expanding the team’s talents or limiting them? Do you use mentors to strengthen and grow your bench? If not, why?
If you’re in product management, are you the “A” player” thought of most often as someone who starts new products along with managing the ones you have? If not, what do you lack that keeps you from starting? Do you sit on the bench hoping the team wins for you or do you get involved and get some valuable playing time and experience?
A number of years ago, I was talking with another product manager about a new product he was leading. I recognized this product would satisfy a series of newly discovered problems in the market at that time if it was coupled with some existing products and we could use some technology from a partner. How did I know that? I had my innovation radar enabled and was willing to ask questions, go beyond my normal boundaries and willing to incite thoughts and actions to innovate a new solution.
As I think about Poke the Box, I recognize that to some extent, Seth is poking at us. Product management has to consistently poke, experiment and experience things to produce something scare. What’s scare? It’s not a lack of ideas, it’s a lack of leadership and capabilities to “insist, push, create, cajole and launch.” How will you begin to poke the box? It happens with forward motion.
Thanks to Seth Godin for keeping it real and dishing out some for product professionals. I’d like to hear your ideas and what you do to innovate and start products. Please feel free to comment and share this via Twitter or LinkedIn. Poke the Box – Product Management: a new post by @jim_holland http://wp.me/pqeWU-md #prodmgmt #leadership